Terms and Conditions

Last Updated: 10.04.2025

Welcome to Misty Bake! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from our store.

By accessing this website or placing an order, you agree to accept and comply with the terms stated below. If you do not agree to these terms, please do not use our website.

1. General Information

• This website is owned and operated by Misty Bake.
• Our registered address is 411, Bir Uttam Mir Shawkat Sarak, Dhaka.
• The terms "we", "us", "our", or "store" refer to Misty Bake. The terms "you" or "customer" refer to the user or viewer of our website.

2. Products

• All products are available for purchase in-store only. We do not offer online orders or deliveries.
• Product availability, prices, and offers may vary and are subject to change without notice.
• We make every effort to display accurate information on our website, but the actual product may vary.

3. Allergens and Dietary Information

• Some of our sweets may contain allergens such as dairy, nuts, gluten, or soy.
• It is the customer's responsibility to check for allergen information before purchasing.
• We are happy to provide ingredients or clarify if you have dietary restrictions—just ask in-store.

4. Pricing and Payments

• All prices are displayed in-store and are final at the time of purchase.
• We accept various payment methods in-store including cash, card, and mobile payment options (if applicable).

5. Returns and Exchanges

• Due to the perishable nature of sweets, we do not accept returns or exchanges once a product has been sold.
• If you face any issues with a product, please contact us or visit the store within 24 hours.

6. Website Use

• Our website is for informational purposes only and does not support online purchases.
• You may not copy or use our website content, images, or branding without written permission.

7. Intellectual Property

• All content on this website, including text, images, and logos, is the property of Misty Bake.
• Unauthorized use of any part of our website may give rise to a claim for damages and/or be a criminal offense.

8. Changes to Terms

• We may update these Terms and Conditions from time to time.
• Any updates will be posted on this page with the new effective date.

9. Contact Us

If you have any questions or concerns, feel free to reach out:

• 📞 Call Us: +880 9614-333383
• 📧 Email: info@mistybake.com
• 📍 Address: 411, Bir Uttam Mir Shawkat Sarak, Dhaka, Bangladesh